Facility Maintenance Technician II

Overview

GCI's Facility Maintenance Technician II will perform preventive maintenance and repair of the Company’s facility infrastructure to maximize availability and provide the highest quality of service for our customers. $2,500 Hiring Bonus!

• Dispatch to communities across the state of Alaska to perform preventative and corrective maintenance, repair, quality control inspections, and testing of company facilities.
  • Equipment includes, but is not limited to, HVAC, Generators, Batteries, UPS systems, Rectifiers, Fire Suppression, and power distribution systems.
• Ensure compliance with all applicable codes, regulations, and company specifications.
• Complete established facility-based maintenance routines designed to keep buildings within design performance conditions.
• Ensure sites are neat, tidy, and in a compliant condition in accordance with occupancy type.
• Monitor, coordinate, troubleshoot, and perform repairs on electrical, plumbing, HVAC, and building systems.
• Replace light bulbs, filters, and other consumables as needed.
• Ensure safety equipment is functional and accessible and that sites are maintained in a condition that will ensure effective operation of mechanical, power, and fire suppression systems.
• Ensure facilities comply with safety regulations, conduct inspections, and support life and safety exercises.
• Assist in setting up or dismantling office equipment, furniture, and machinery, and troubleshoot basic equipment issues.
• Assist with seasonal tasks like snow removal or grounds maintenance as needed.
• May be required to perform routine maintenance or repair of Core Network Equipment.
• Assist in maintaining and updating software for scheduling, tracking work orders, equipment, and preventative maintenance.
• Manage the various equipment and technology platforms which include monitoring, alarms, proactive troubleshooting, provisioning, and phone support for field technicians.
• Manage, support, and troubleshoot for the highest availability of company facility infrastructure.
• Interface with vendors as a customer to resolve technical problems and gather technical data.
• Open and track corrective tickets to resolve problems.
• Track and inventory maintenance supplies and order materials as needed.
• Document maintenance activities, ticket tracking, and report equipment issues.

• ACCOUNTABILITY - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION - Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
  • Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports.
• COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics.
  • Ability to interpret and accurately apply applicable codes, regulations, policies, procedures, guidelines, etc.
• CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • Understanding of the unique travel, lodging, and customs of rural Alaskan communities.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
  • Ability to effectively multi-task and prioritize, often with simultaneous or overlapping deadlines in an environment of ever-changing technology.
  • Understanding of HVAC, generators, batteries, light carpentry, and AC & DC…