Receiving​/Warehouse - Team Lead

Receiving/Warehouse - Team Lead

Apply now to be among the first 25 applicants for the Receiving/Warehouse - Team Lead role at Bass Pro Shops
.

Under the supervision of the Group Sales or Department Manager, the Team Leader provides daily direction to associates in one of the store’s departments, covering merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

• Supports the GSM / DM in achieving departmental Sales, Gross Margin, Inventory Shrinkage, and Payroll goals.
• Provides daily direction to associates within the department.
• Prepares to‑do / task lists.
• Executes merchandising directives such as “Top 25 list” and “Extreme Savings قرار items,” and maintains all plan‑ograms as set by Corporate Office.
• Ensures a pleasant and productive shopping experience for all customers. учитылromatic
• Assists the GSM / DM and Human Resources Manager to staff the department with service‑oriented associates; participates in interviewing, recommends selections, coordinates training, consults on performance appraisals, prepares weekly work schedules, and coaches associates to promote positive customer relations and a productive team‑oriented work environment.
• Resolves customer and associate opportunities with GSM / DM and HR Manager.
• Maintains a high level of personal customer service and achieves better than company‑average results (surveys, secret shops, etc.).
• Stays a product expert through ongoing training; conducts product demos for all staff.
• Assists the GSM / DM with coordination of special events; maintains pricing and UPC integrity; determines proper assortments; ensures accurate inventory; and properly displays, signs, and prices all advertised items.
• Assists the GSM / DM in carrying out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, training, planning, directing work, measuring and evaluating performance, addressing complaints and resolving problems, and maintaining a positive, harassment‑free environment for all associates.
• Provides a legendary experience for every customer, every time by: <
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  • identifying and evaluating customers’ needs
  • making product recommendations based on this analysis
  • promoting programs such as CLUB Membership, VOC, and In‑Store Pick‑up
• All other duties as assigned.

• Minimum Degree
  
  Required:
  
  High School Diploma or equivalent
• Experience:
  
  2 to 4 years in Retail Sales
• Supervisory experience is a plus

• Ability to calculate figures and amounts such as discounts, commissions, and percentages
• Ability to read and analyze reports
• Ability to effectively present information and respond to questions from managers, associates, customers, and the general public
• Ability to conduct meetings and presentations to groups
• Proficiency with PC‑based word processing, spreadsheets, data‑based management, and electronic point‑of‑sale and inventory management systems
• Strong interpersonal skills; ability to establish and maintain effective working relationships with co‑workers, associates, customers, and corporate staff

• N/A

• Constantly stand and/or walk during shift
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information
• Occasionally repeat motions that may include the wrists, hands, and/or fingers
• Occasionally operate machinery and/or power tools
• Occasionally operate motor vehicles or heavy equipment
• Light work that includes moving objects up to 20 pounds constantly; may occasionally lift up to 100 pounds or more (utilizing a team lift as needed)
• Occasionally work in tight and confined spaces
• Occasionally work in noisy environments

• Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems, performs needs assessments, uses judgment in adapting broad guidelines to achieve desired results, exercises regular independent judgment within accepted practices, and makes recommendations that affect policies, procedures, and practices.

Enjoy discounts on retail merchandise, our restaurants, world‑class resorts and conservation attractions!

• Medical
Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits