Prestige Beauty Advisor

Overview

Ulta Beauty is a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. Because beauty is powerful.

We consider applications for this position on an ongoing basis.

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise. All responsibilities are performed while maintaining overall store standards, including cleanliness and replenishment. The PBA supports the Sales Manager (SM) through a focus on performance, people, and process.

This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, retail shrink, and omni‑channel sales, focusing on the prestige category and iconic brands.
• Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service, recommending complementary products, and informing guests of current promotions, events, and services.
• Courteously handle sales, refunds, and exchanges.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments and support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting prestige and iconic brand sales goals.
• Stay informed regarding industry trends, products, services, ingredients, and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and guests.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing training, including prestige and iconic brand product training and brand/category education to enable continuous professional development and drive prestige sales performance.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping prestige and iconic brand work areas replenished, signed, and faced, and ensuring testers are continuously available and maintained in compliance with hygiene standards.
• Maintain outstanding store operational standards, including cleanliness of the sales floor, restrooms, cashwrap, backroom, and break area, and ensuring makeover stations adhere to company standards at all times.
• Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipments using Ulta Beauty’s technology and best practices.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by Ulta Beauty’s systems.
• Protect company assets by following loss‑prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• High school diploma is preferred.
• Cosmetology, esthetician or demonstrator’s license where required by state law.

• 1 year of relevant work experience or an equivalent combination of education and relevant work experience preferred.

• Demonstrates a passion and significant competency for prestige product, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.

• Work a flexible schedule to include days, evenings, weekends, and holidays.
• Attend corporate business meetings and conferences, including overnight stays.

• Frequent mobility throughout the store during shift.
• Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.
• Continuous lifting…