PRODUCE/CLERK
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the PRODUCE/CLERK role at Kroger Mountain View Foods
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities- Role model the 3A’s of Friendly: acknowledge, assist, and appreciate our customers.
- Promote Corporate Brands to customers.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Gain and maintain knowledge of products sold within the department.
- Assist with the preparation of produce platters/trays.
- Inform customers of produce specials.
- Recommend items to customers to ensure they get the products they want and need.
- Adequately prepare, package, label, and inventory merchandise.
- Review and inspect products for quality and freshness and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal, and special ads.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity to store management.
- Ability to work cooperatively in a high-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Current food handlers permit once employed.
- Comparable Retail experience.
- Second language (speaking, reading, and/or writing).
- Wide range of healthcare coverage including medical, dental, vision, and prescription.
- Flexible scheduling in full‑and‑part‑time roles with paid time off, holiday, and sick pay.
- Employee Assistance Program and financial counseling.
- Associate discounts on purchases.
- Up to $21,000 in tuition reimbursement.
- Growth opportunities through training programs and career pathways.
Entry level
Employment typePart‑time
Job functionManagement and Manufacturing
IndustriesDairy Product Manufacturing
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