Assistant Store Manager Anchorage Alaska Store

Assistant Store Manager Sally Beauty Anchorage, AK Store 10203

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Essential Functions:

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. They develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all areas outlined below and are responsible for all primary duties when the Store Manager is not present.

• 30% Brand:
  Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis on both the in-store selling model and Omni‑channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns.
  
  Analyzes store trends and can anticipate customer demands.
• 30% People:
  Engages, trains and develops the team to achieve positive results. Leverages internal hiring platforms and actively recruits to build a strong network of external candidates to fill positions when required. Identifies strengths and opportunities for each associate and addresses them through coaching or counseling. Holds team accountable to company policies and expectations. Maintains positive associate relations by resolving concerns and keeping associates informed of relevant company information.
  
  Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion, and belonging.
• 30% Operations:
  Ensures execution of all company processes through training, management, analysis, and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni‑channel fulfillment (SFS/SDD/BOPIS).
• Store Management:
  Effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow‑through with company directives, assignments, and projects.
• 10% Safety/Loss Prevention:
  Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Protects company assets by ensuring all inventory and cash control procedures are followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools, and technology. Ensures compliance with all HAZMAT training and execution.

• High School Diploma or equivalent
• Must be 18 years of age or older
• Minimum 3+ years retail sales/customer service experience preferred
• At least 1+ year(s) prior management experience preferred
• Ability to lead or support a team of associates to meet business objectives
• Effective communication with team and management
• Scheduling availability to meet the needs of the business
• Cosmetology license desirable, but not required

• Passionate Learner
• Desire to grow and learn
• Flexible Agile Adapter
• Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
• Talent Builder
• Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
• Effective Communicator
• Expresses information candidly, creating an engaging and inviting open environment
• Team Builder
• Develops strong partnerships and engages with all associates at all levels and across different functions/segments within the company. Understands the importance of inclusion.
• Customer Focused Partner
• Understands and works to meet the needs of external and internal customers
• Results…