Quality Control Operations Supervisor

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This position is primarily responsible for managing laboratories, overseeing the lab testing process, and supervising lab and field technicians/inspectors. The role ensures all quality control procedures are followed and maintains all laboratory accreditation programs (AASHTO, ASTM, and State). While the position may involve some sampling, testing, and inspection of construction materials in both laboratory and field settings, the primary focus is on decision-making and supervisory responsibilities.

• Supervise, develop, and manage QC technicians to ensure company quality goals, system requirements, and objectives are met, focusing on job performance to optimize resource use, work schedules, safety, and productivity
• Allocate most of the time to decision-making and supervisory duties, minimizing time spent on non-decision-making tasks to enhance overall efficiency
• Provide management with recommendations related to hiring, firing, performance reviews, and annual compensation of QC technicians to ensure a high-performing team
• Ensure the requirements for materials quality outlined in the company management system (GMS) and the Construction Materials Playbook are implemented and followed to maintain high standards
• Review, summarize, and communicate testing results to plant operations promptly to ensure materials meet specifications and corrective actions are taken when necessary
• Leverage QC software (e.g., Stonemont, R18
  
  LabQMS, Autodesk Build, HCSS) to manage and improve efficiency within the quality operation
• Train QC technicians on sampling, testing, and inspection of construction materials to prepare them for additional certification and enhance their skills
• Ensure the requirements outlined in the operations Facility QC plan are followed, and sampling and testing frequencies are appropriately managed to maintain quality control
• Identify and document quality incidents using company-defined processes and tools to ensure accurate reporting and resolution
• Manage all facets of national/state accreditation programs (AASHTO, ASTM, local DOT), including meeting accreditation deadlines, correcting lab deficiencies, maintaining laboratory standards, completing accreditation materials, and coordinating facility and equipment maintenance
• Review and analyze sampling, testing, and design results to ensure quality standards are met and to oversee technician job performance effectively
• Participate in regular quality-focused meetings with construction materials teams to review materials quality key performance metrics (e.g., MFTQ, HMA bonus performance) and drive continuous improvement
• Conduct safety meetings and inspections to provide a safe working environment and ensure compliance with safety regulations

• High school diploma required
• Regional or State Agency certification for material being sampled, tested, inspected required if necessary
• NICET III certification desired

• 7+ years of related experience

• Basic proficiency in Microsoft Office Suite
• Knowledge of and compliance with OSHA and MSHA rules and regulations
• Ability to address customer service issues
• Ability to supervise technical staff
• Strong organizational skills
• Good oral and written communication skills

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision…