Deskside Support

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job :
17-64961

• The environment is a walk up service, immediate face to face with the client.
• Must have excellent verbal and written skills, as well as be outgoing and be extremely comfortable with personal interaction with clients.
• Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office
  365) problem tickets, configure and install common applications and install/remove PCs. Must have experience in large corporate technical support environment and use of a ticketing system.
• Must have experience with mobility devices, tablets, mobile phones etc.
• Extensive 7 year background check and drug test is required.