Help Desk Technician — White-Glove IT Support

A technology service provider in Anchorage, AK is seeking a Help Desk Technician. This entry-level position focuses on delivering high-quality IT services to clients. Responsibilities include providing Help Desk support, managing IT tickets, and assisting with user onboarding. Candidates should possess knowledge of network configurations and be proficient in Microsoft Office. Certifications in CompTIA A+ and Net+ are required within the first year of employment.

The role requires a proactive approach and excellent customer service skills.
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