Principal IT Specialist

Description

SAIC is seeking aJourneyman IT Specialistwith9-13 yearsof experience to support a critical mission in support of the Department of the Air Force C3BM office. The position requires comprehensive support of IT infrastructure in real-time operational environments. Primary responsibilities includesystem configuration, troubleshooting, database and systems administration, and ensuring consistent operational readiness of aerial and ground nodes. This position is onsite in Anchorage, AK.

This role is contingent upon contract award expected in the first quarter of this year.

Key Responsibilities Operational Monitoring & Support

• Provide real-time monitoring of systems during all phases of mission execution.

• Troubleshoot and resolve emergency and priority issues affecting system performance.

• Document and elevate unresolved anomalies or degradation to higher-tier support.

System Configuration & Maintenance

• Manage the configuration and inventory of systems (hardware and software) and ensure alignment with Configuration Management Plans.

• Address node issues, including hardware repairs, software updates, and system replacements.

Database & Systems Administration

• Administer classified databases, ensuring consistent uptime and performance.

• Manage user access, backup restoration processes, and disaster recovery efforts.

Feedback & Documentation

• Deliver system performance reports and recommendations to Government leadership.

• Maintain accurate logs of maintenance activities, system trends, and identified deficiencies.

Service Desk Integration

• Interact with the Help Desk to log and address IT issues, ensuring resolutions are tracked and escalated effectively.

Compliance with Procedures

• Adhere to strict operational and security standards established by the host command.

Qualifications Education

​Bachelor’s degree in Information Technology, Network Management, or a related field.

Experience

• 9-13 years of proven IT systems support, including configuration management, troubleshooting, and operational monitoring in classified or military environments.

• Familiarity with cloud-based infrastructures, classified systems, and enterprise IT processes.

Clearance

Active

SECRET clearance with ths ability to obtain a TS/SCI.

Certifications (One or more required based on SAIC standards)

• CompTIA Security+,Network+, or Cloud+.

• CASP+(Advanced Security Practitioner) for advanced security roles.

• Microsoft Certified:
  Azure Administrator Associateor
  
  MCSE(Microsoft Certified Systems Engineer).

• Cisco Certified Cyber Ops Associateor
  
  CCNA(Cisco Certified Network Associate).

• ITIL Foundationor
  
  ITIL Practitioner Certification.

Location

Onsite at Elmendorf AFB, Alaska.

Schedule

Standard work hours transitioning to24/7 operational supportteams as mission needs evolve.

Compliance

Comply with Department of Defense (DoD) IT training, certification, and vaccination requirements.

REQNUMBER: 2600242

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity.

Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit  For information on the benefits SAIC offers, see Working  AA M/F/Vet/Disability

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