Human Resource Consultant

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

As part of the Employee Relations (ER) team, you will provide professional human resource guidance and support to assigned client agency(s). Independently manage an engaging and ever evolving caseload, ranging from informal consultations on performance improvement to handling progressive discipline, conducting investigations and processing complaints.

The mission of the Division of Personnel (DOP) is to provide policy, consultative guidance and direct human resource services to State of Alaska Executive Branch agencies. In alignment with DOP mission to provide direct human resource services to the Executive Branch, the Employee Relations Program is a centralized resource offering expertise and tools empowering State of Alaska employees to prevent and resolve personnel issues.

When the need arises, we handle personnel matters in a manner that enables a culture of accountability and respect. We build partnerships to seek holistic solutions that deliver both operational and proactive results.

This position offers the opportunity to work with a dedicated group of Human Resource professionals. We are a friendly, supportive office that is committed to client-focused human resource services. Working in Employee Relations as a Human Resource Consultant is both meaningful and dynamic, offering the chance to make a genuine impact on workplace culture. Once fully trained, your day may involve coaching employees and supervisors, writing reports and responding in writing to complex HR situations, investigating complaints, helping management document performance concerns, and consulting with your team on next steps within a case.

The Employee Relations Program operates from two locations:
The Atwood Building in downtown Anchorage and the State Office Building in Juneau. Both office feature secure, open-concept work spaces with stunning views. In Anchorage, you can enjoy the sights of downtown, Turnagain Arm, and the Anchorage Bowl. From Juneau, the Gastineau Channel provides a picturesque backdrop.

This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Any combination of education and/or experience that provides the applicant with competencies in:

• Decision Making:
  Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral Communication:
  Expresses information (for example, ideas or…