Guest Service Representative​/Front Desk Clerk

Overview

The Crowne Plaza Midtown Anchorage, managed by Northwest x Southern Hospitality (NSH), is currently interviewing for Guest Service Representative/Front Desk Clerk. We are uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska. We have award-winning hotels where hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride in everything we do, and we strive to give back more than we take.

We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. If you are considering a career in hospitality and interested in an entry-level position, apply today.

Advancement
:
Most importantly, we are passionate about our people. We are not just interested in today; we also prepare our employees for the future. When you work at one of our properties, you ll be able to work your way up the ladder.

Teamwork
:
Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.

If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.

The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check-in, check-out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.

• High school diploma or equivalent GED; prior hotel and hospitality experience preferred
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills

Work-Life Balance:
We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.

Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)

New Year s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day

PTO and Sick Leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, illness, or health concerns, personal pursuits, or any qualifying reason under applicable sick and safe time laws.

Paid Time Off (PTO) available after one full year of service. Sick Leave available for Team Members employed in Oregon or Washington after 90 days of employment. Other benefits include:

• Health and Wellness:
  Medical & Prescription, Vision, Dental, Employee Assistance Program, Hostcare, 100% Company Paid Life Insurance, 401(k) Retirement Plans
• Leave of Absence
• Perks:
  Team Member Travel Discounts, Entertainment Industry Discounts, Snack of the Month, Monthly Team Member Recognition, Service Recognition Awards, Incentive Programs, Referral Bonuses, Direct Deposit, Retirement Planning
• Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands

To learn more about our company please visit our web site at

Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Salary: $16.00 per hour