General Manager

Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, JL Hospitality Management, LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JL Hospitality Management, LLC is seeking an experienced, people-first General Manager to lead the Courtyard Anchorage Airport, one of Anchorage's premier select-service hotels.

This role offers the opportunity to take full ownership of hotel performance while leading a dedicated team within a fast-growing, award-winning hospitality management company.

The General Manager is responsible for the overall success of the hotel, including operations, financial performance, guest satisfaction, and associate engagement. We are looking for a visible, hands-on leader who thrives in a high-accountability environment, leads with integrity, and is passionate about delivering "best in brand" service.

Key Responsibilities Include:

• Provide day-to-day leadership and oversight of all hotel operations, including Front Office, Housekeeping, Engineering, and Food & Beverage (as applicable)

• Lead, coach, and develop a high-performing leadership team and frontline associates

• Ensure full compliance with Marriott brand standards, safety requirements, and JL Hospitality Management SOPs

• Drive guest satisfaction through proactive service recovery, quality inspections, and property walks

• Partner closely with Sales, Revenue Management, HR, Accounting, and Engineering teams to achieve hotel and company objectives

• Oversee budgeting, forecasting, labor management, and expense control to maximize profitability

• Analyze performance metrics and take decisive action to improve REVPAR, guest scores, and operational efficiency

• Participate in weekly leadership, revenue, and company strategy meetings

• Serve as the primary ambassador for the hotel within the local community and market

Candidates currently living in Alaska or with confirmed relocation plans are strongly preferred.

• Proven experience as a General Manager or Assistant General Manager in a Marriott select-service hotel (Courtyard experience strongly preferred)

• Demonstrated ability to lead teams, drive accountability, and foster a positive, high-engagement culture

• Strong operational knowledge across all hotel departments

• Solid understanding of hotel financials, including P&L management, labor controls, and budgeting

• Experience driving guest satisfaction, brand compliance, and quality assurance results

• Proficiency with hotel systems and technology; FOSSE experience preferred

• Excellent communication, leadership, and interpersonal skills

• Strong problem-solving ability with a hands-on, solutions-oriented mindset

• Ability to work a flexible schedule, including evenings, weekends, and holidays as required in a 24/7 operation

• College degree preferred but not required; equivalent hospitality leadership experience will be considered

JL Hospitality Management offers a competitive compensation package designed to attract and retain high-performing hospitality leaders.

• Competitive base salary, commensurate with experience

• Performance-based bonus program tied to hotel and company results

• Medical, dental, and vision insurance with flexible plan options

• 401(k) retirement plan with company offerings

• Paid time off (PTO) and paid holidays

• Marriott International employee room discounts at hotels worldwide

• Tuition assistance and leadership development opportunities

• Opportunities for career growth within a growing multi-state hospitality portfolio Relocation assistance may be considered for qualified candidates. $90,000 - $100,000

This company is an equal opportunity employer.

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