Catering & Concessions Supervisor , DOE - AK Airlines Center​/UAA

Catering & Concessions Supervisor ($25/hr, DOE) - AK Airlines Center/UAA

Job Description

NMS has an exciting opportunity for an experienced Concessions and Catering Supervisor. The ideal candidate is a passionate, high‑energy, motivated manager exhibiting strong culinary, restaurant, high‑end catering, suites and concessions skills/experience, who constantly strives for excellence in food, beverage & service standards.

This role provides leadership for culinary teams in Catering, Concessions, Campus and Corporate Service business lines. The leader must have demonstrated capabilities in casual & fine dining, event/banquet management, concessions, and employee/team training & development. Daily client and customer contact is required.

• Makes sure all assigned dining activities and services are provided in a high quality, consistent, and cost‑effective manner.
• Establishes and implements an organized system of supervision and general operating procedures.
• Provides efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Plans, develops, implements, and revises policies, operations, and procedures for assigned areas.
• Measures the performance of assigned activities.
• Responsible for hiring, training, and supervising assigned Catering and Concessions Employees.
• Accountable for scheduling employees for events.
• Supervises day‑of‑event concessions and event‑setup staff.
• Plans or participates in planning menus, preparing, and apportioning foods, and utilizing food surpluses and leftovers.
• May arrange tables and decorations, as well as prepare and serve food and refreshments at social affairs, special events, concerts and sporting events.
• Assists the Catering Chef in ordering all food and beverage products as well as managing any special event or customized menus.
• Purchases kitchen supplies, catering wares and equipment, or requisitions them, and manages spreadsheets to track food and beverage inventory.
• Directs and coordinates the promotion of new services.
• Tracks financial data, reports, forecasts, and expenditures to achieve optimum efficiency, economy of operations, and maximize profits.
• Supports and maintains an active safety program.
• Continuously seeks to improve the quality of assigned activities.
• Assists with serving food to guests, washing, packing dishes, and utensils for removal to catering establishments.
• Ensures all cash handling procedures are monitored, reported and accurately accounted for in the Point‑of‑Sale system.
• Ensures compliance with federal, state, and local regulations and NMS's policies regarding food safety and alcohol service.
• Maintains an effective safety program.
• Strong understanding of event management software i.e. Catertrax.
• Other duties pertinent to the department or unit's success may be assigned.

• High School Diploma or GED equivalent.
• Two (2) years front‑of‑house catering experience.
• Full beverage and bar experience.
• Municipality of Alaska Food Handlers Card or Serv Safe Certification contingent upon 30 days of hire.
• Must have Training for Alcohol Professionals (TAP) certification; or have been formally trained in alcohol management/serving.
• Must have experience with sales reports and POS (Point of Sale) transactions.
• Strong understanding of event management software; experience working with Catertrax desired.
• Valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy.
• Contract requires employees to speak, understand, read and write English.
• Basic proficiency in Microsoft Office Suite applications:
  Word, Excel, Power Point and Outlook.

• Weather:
  Indoors, environmentally controlled.
• Noise level:
  Mild.
• Environment:
  Industrial kitchen located in a restaurant setting.
• Physical requirements:
  
  Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear, see, taste/smell, and carry weight/lift. Infrequently required to sit, crouch or crawl. Must frequently lift and/or move up to 50 lbs.

NANA Regional…