Administrative Assistant

Administrative Assistant – DENALI HEALTHCARE SPECIALISTS LLC

Rapidly growing medical practice seeks a full‑time administrative assistant to join our team of dedicated healthcare professionals.

Full‑time: approximately 40 hours per week, Monday through Friday.

• Education: High school graduate
• Professional appearance and demeanor: courteous, friendly, and personable
• Communication: Excellent written and verbal communication skills; good computer skills
• Organizational skills: Effective organizational and time‑management skills
• Knowledge: Knowledgeable of basic operation of medical practice, medical terminology
• Experience: Prior experience working in a health‑care facility preferred

• Greets, welcomes and directs patients, visitors, and healthcare professionals; answers telephone calls and voicemail messages; retrieves and processes facsimiles and mail; handles correspondence
• Schedules appointments for consultations, diagnostic procedures, and follow‑up office visits
• Registers patients; reviews office policies with patients; obtains, verifies, and updates demographic and insurance data; collects medical information from patients; gathers clinical data and medical records from referring physicians
• Creates new patient chart for new patients; updates and files data, test reports and correspondence in patients’ charts; verifies accuracy and completeness of each patient’s chart; maintains security and integrity of medical records
• Verifies patients’ insurance benefits; obtains pre‑authorizations for diagnostic tests and therapeutic procedures; explains fee estimates to patients along with insurance benefits; collects copayments
• Directs patient flow from screening and diagnostic testing through therapeutic interventions and handles any logistical matters that directly affect patient care; instructs and educates patients on clinical protocols and testing procedures pertinent to patient’s case; obtains informed consent for recommended procedures
• Communicates with referring physicians and all other health‑care professionals working on patient’s case to ensure continuity of care
• Procures office and medical supplies as directed; inventories and tracks medical equipment; ensures proper care and maintenance of office and clinical equipment; ensures a safe working environment

This position requires the candidate to effectively manage and coordinate the entire patient experience from the initial encounter and patient intake through to diagnostic testing, treatment, and ongoing care. The candidate is the face of the medical practice to the surrounding community as well as the conduit for communicating needs of referring physicians and their patients to the medical practice.

Entry level

Full‑time

Administrative