Business & Cannabis Banking Specialist

Who We Are

True North FCU is a member‑owned, full‑service credit union dedicated to providing quality financial solutions for our members. We are headquartered in Juneau with a branch in Anchorage, serving members across the state of Alaska.

Anchorage, AK
Salary: $22.57 – $31.03 DOE

As a Business Banking Specialist, you will work with business and prospective members to open, service, and monitor accounts, process transactions, solve problems, and provide general information about the Credit Union's products and services.

• Act as the primary liaison for business members, providing support for account openings, closures, and ongoing maintenance.
• Guide business members through account setup processes, including education on online banking tools.
• Coordinate cash ordering and deposit services between business members and branch staff to ensure secure and efficient handling.
• Assist with the Risk Management team for annual compliance reviews.
• Ensure all activities adhere to applicable state and federal laws, as well as internal policies and procedures.

• One to three years of similar or related experience; emphasis on managing business preferred.
• A two‑year college degree or completion of specialized certification, licensing, or training courses.
• Excellent listening and communication skills with the ability to work with discretion.
• Ability to work efficiently and exercise good organizational skills.

True North Federal Credit Union offers a full benefit package including medical, dental, vision, retirement, and paid time off. Pay is DOE.

True North FCU is an Equal Opportunity Employer.

True North FCU participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact the Department of Homeland Security or Social Security Administration to resolve the issue before any action is taken against you, including termination.

Employers may only use E‑Verify once you have accepted a job offer and completed the Form I‑9. For more information about E‑Verify, please contact DHS at 888‑897‑7781 or visit dhs.gov/e‑verify.