Instruction and Research Services Student Assistant

Responsibilities

The UAA/APU Consortium Library supports the educational and research programs of the University of Alaska Anchorage and Alaska Pacific University and serves as a major research library for Southcentral Alaska. The Instruction and Research Services Department is responsible for teaching students how to use the library and its resources and services.

• Provide excellent customer service.
• Communicate clearly and accurately in writing and verbally with patrons and staff.
• Analyze situations, solve problems, troubleshoot technology issues.
• Demonstrate working knowledge of or ability to quickly learn and effectively use the Library and university websites, the library catalog, and basic library resources.
• Assist library patrons with laptop and desktop computers, printers, scanners, microfilm machine, and software on library and lab computers.
• Quickly learn and assist others with new software and technologies.
• Work independently, after training, without direct supervision. Self‑motivation, initiative, and diligence are essential.
• Continue learning on the job, ask questions, and ask for help when needed.
• Manage multiple responsibilities simultaneously and work with frequent interruptions.
• Be reliable and dependable.

Applicants must have a high school diploma or equivalent.

To be eligible for student employment at UAA, each applicant must:

• Be enrolled in the UA system with a minimum of six credit hours in the current semester of employment; or
• Have been enrolled in the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and
• Have at least a 2.0 cumulative grade point average, or approval from the chancellor or the chancellor’s designee.

Required:

Minimum of one year of library experience; or a minimum of one year of work experience requiring customer service and technology experience.

Preferred experience:

Familiarity with library resources and services. At least two semesters (24 credits) of college are greatly preferred.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

The student salary for this position is $14.10 per hour.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907‑450‑8200.

The University of Alaska ((Use the "Apply for this Job" box below).) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non‑discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Page Brannon, Head of Instruction and Research Services, at plbrannon or (907) 786‑1873.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.