Front Desk Administrator

Overview

If you are someone who is passionate about providing excellent customer service, is detail-oriented, and has great communication skills, then we would love to have you on board. As the Front Desk Receptionist, you will be the first point of contact for our patients and play a crucial role in ensuring a positive experience for everyone who walks through our doors.

In this role, you will be responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and helping to maintain the overall organization of the office. You will work closely with our dental team to ensure that each patient receives the highest level of care and attention. We are looking for someone who is dedicated, proactive, and has a can-do attitude.

If you are ready to take on this exciting opportunity and be a part of our growing team, then we encourage you to apply today. Join us on this journey and help us continue to provide outstanding dental care to our community. We can't wait to welcome you to our team! If this opportunity resonates with you, keep reading to discover what this fantastic role has to offer:

• Up-to-date resume
• 3 professional references

• 401(k) plan
• Comprehensive medical, dental, and vision coverage
• Profit-sharing opportunities
• Generous employer match
• Paid holidays
• 40 hours paid sick leave/year

Consistent 8-hour shifts from Monday to Friday

• Preferred 2 years of Customer Service experience
• Preferred 1 year of experience as a Dental Receptionist

$18 - $26 hourly

• Greet and assist patients during check-in and check-out procedures.
• Coordinating treatment appointments and necessary follow-ups for patients.
• Contacting patients regarding their balances and ensuring timely payment collection.
• Presenting treatment options to patients.
• Managing phone calls and scheduling appointments efficiently.
• Addressing specific patient care needs, including prescriptions, specialist follow-ups, and post-treatment inquiries.

• A successful candidate will exhibit good teamwork.
• The individual should thrive in a fast-paced, multitasking environment.
• Strong interest in personal and professional growth, leadership, and financial development is essential.
• Must possess excellent organizational and professional skills.
• Outstanding communication skills and a friendly, upbeat demeanor are a must.
• Comfortable with financial discussions and collecting payments of various sizes.
• Previous experience of at least 1 year in a dental or medical front office setting is required.
• Dependability and consistent attendance are crucial.
• Ability to adapt and handle changes effectively is necessary.