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Customer Success Manager

Job in Anchorage, Anchorage Borough, Alaska, 99507, USA
Listing for: The Strickland Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Join Our Team as a Customer Success Manager – Build Relationships & Drive Growth!

Are you passionate about fostering strong relationships, driving customer engagement, and ensuring client success? We’re looking for a proactive and customer-focused Customer Success Manager to join our growing team. In this role, you’ll be the key point of contact for our customers, ensuring they receive maximum value from our solutions while driving long‑term satisfaction and retention.

Why You’ll Love This Role:
  • 💼
    Comprehensive Training – Whether you're experienced or new to customer success, we provide the tools and mentorship to help you excel.

  • Flexible Work Schedule – Full‑time or part‑time opportunities with remote flexibility.
  • 📈
    Career Growth – Clear advancement paths into senior customer success, account management, or leadership roles.
  • 💰
    Competitive Compensation – Base salary plus performance‑based incentives and bonuses.
Key Responsibilities:
  • ✅ Develop and maintain strong relationships with customers to drive engagement and long‑term satisfaction.
  • ✅ Act as a trusted advisor, understanding customer needs and aligning them with our solutions.
  • ✅ Lead onboarding, training, and adoption strategies to maximize customer success.
  • ✅ Monitor customer performance and provide data‑driven insights and recommendations.
  • ✅ Collaborate with sales, marketing, and product teams to enhance customer experience and retention.
  • ✅ Identify opportunities for account growth, renewals, and referrals.
What We’re Looking For:

  • Excellent relationship‑building and communication skills

  • Strong problem‑solving and strategic thinking abilities

  • Proactive and customer‑first mindset

  • Data‑driven approach to tracking customer success and engagement

  • Experience in customer success, account management, or client‑facing roles is a plus (but not required)
Benefits:

  • Paid training and continuous mentorship

  • Health insurance and retirement plan options

  • Incentive bonuses and performance recognition

  • Opportunities to grow into leadership and strategic roles
Ready to Make an Impact?

🚀 Ready to Make an Impact?

If you’re excited to build meaningful customer relationships and play a key role in driving business success, we’d love to hear from you!

👉
Apply now and join us as a Customer Success Manager—where customer success meets career growth.

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