Vocational Rehabilitation Assistant ; PCN

Overview

This recruitment is exempt from the Hiring Freeze (Administrative Order 358).

ATTENTION ALASKA RESIDENTS!

The Department of Labor and Workforce Development, Division of Vocational Rehabilitation, is recruiting for a Vocational Rehabilitation Assistant 1/2 located in Anchorage. No Cover Letter Required.

This position is in the General Government Unit (GGU) at a Range 10/12.

The Vocational Rehabilitation Assistant (VRA) will be directly involved in assisting clients, including scheduling appointments and conducting in-office meetings. The VRA will solicit information from clients and maintain detailed records. Additionally, they will assist with the purchase of services and equipment for clients. The VRA will be required to maintain current knowledge on a wide variety of vocational rehabilitation services, including employment opportunities, medical resources, training/education opportunities and other rehabilitation-related subjects.

This individual is to provide paraprofessional administrative and technical support to counselors and evaluators by performing routine, ongoing assignments which focus on carrying out substantive technical aspects of vocational rehabilitation services to individuals with disabilities. The mission of Vocational Rehabilitation is assist individuals with disabilities obtain and maintain competitive employment.

You will be joining a small team with a big goal in helping Alaskans with disabilities obtain and maintain work within the Anchorage community. You will have a direct impact in improving the lives of individuals within Anchorage.

This position is located in a busy yet quiet administrative office and operates during regular business hours (8am - 5pm); flexibility is available within those hours in addition to the ability to telework  will be working with a team of para-professional and professional staff helping Alaskans with disabilities obtain and maintain employment.

We are interested in candidates who possess some or all of the following position specific competencies:

• Customer Service
  :
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.
• Clerical
  :
  Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
• Computer Skills
  :
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Adaptability
  :
  Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Self-Management
  :
  Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

To view the general description and example of duties for the position, please go to the following link:

Vocational Rehabilitation Assistant Level 1:
High school graduation or the equivalent;
AND
One year of experience performing a variety of office clerical assignments of average difficulty or performing specialized complex clerical work. This experience is met by service as an Administrative Clerk 2, Accounting Clerk 2, or Administrative Clerk 3 with the State of Alaska or the equivalent with another employer.

OR
One academic year of education from an accredited college.

Vocational Rehabilitation Assistant Level 2:
One year of entry level experience, learning to provide direct technical and administrative support in the delivery of vocational rehabilitation services. This experience is met by…