Real Estate Technician; ARRC ARW - Alaska Railroad

Please note that for the first six calendar days of this posting, it is only open to ARW represented employees. If, during the initial six days, which ends on January 15, 2026, a qualified ARW represented employee(s) applies, it shall be awarded in accordance with Section 52.06 of the ARW Collective Bargaining Agreement (CBA). If there are no successful ARW represented bidders, this posting shall be extended to January 23, 2026, and will be considered open to all other applicants.

Provides technical and general administrative support to the Real Estate Department; issues contracts for use of ARRC property and dock facilities. Provides contract administration, billing, collections and support. Provides administrative support for Vice President, Real Estate, Director, Real Estate, Director of Facilities, and other department managers and supervisors; assists with special projects. There are currently two positions responsible for the following activities;

the workload is assigned between the two positions to meet department priorities.

Issues general permits and contract supplements for use of ARRC property. Serves as primary point of contact for Dock Use Permits, Boat Storage and Vendor Permits. Receives, reviews, and analyzes permit applications for use of ARRC dock facilities to determine appropriate process and permit document to authorize use. Prepares and issues permit documents. Ensures appropriate insurance is provided. Enters contracts in Real Estate Management Database System (System).

Determines applicable permit fee based on authorized use. Administers contracts throughout permit term to assure compliance with contract provisions. Prepares invoices for permits issued based on appropriate schedule or tariff. Monitors Accounts Receivable to ensure payments are made as required. Contacts Permittee as needed for non-compliance issues or collections. Tracks required insurance, updates database, runs expired insurance report. Prepares and sends follow-up letter to tenants requesting updated insurance certificates as needed.

Issues invoices for docking and wharfage for the Seward cruise and freight docks. Maintains an invoice log and backup documentation for audit purposes.

Performs administrative duties for office personnel, including the following: sorts and distributes mail, responds to callers and visitors, provides assistance and/or routes to appropriate personnel, coordinates meetings, coordinates travel arrangements, assists with special projects, assists in development of marketing brochures, tenant notices, and customizes invitations, forms and handouts. Prepares expense reports, AFEs, and check requests, enters requisitions and BPO’s into the purchasing system, codes invoices with appropriate center/GL code, files invoices, and tracks expenses by project.

Responsible for maintaining Real Estate contract files. Maintains accurate and complete files of ARRC permits and leases in addition to real estate subject, project, and environmental files. Maintains reference library of reports and studies. Maintains record of files transferred to offsite storage and tracks files retrieved and returned to storage. Acts as file management resource for the Real Estate staff.

Writes a variety of letters to customers over own signature including collection letters when accounts become delinquent, contract compliance issues, customer complaints, and requests for information. Researches information as required to respond to queries by using the Real Estate Database Management System , contract file, or contacting other departments.

Provides budget support including expense detail. Prepares spreadsheet for cruise and freight dock billings to track revenue and provide a year-to-year comparison of dock revenue, by customer.

Coordinates activities associated with Ship Creek parking lots. Works directly with a parking management service to set up and maintain lots each summer. Coordinates with Passenger Services Department regarding Depot parking lot. Responds to customer complaints regarding parking lots. Coordinates with service contractor as needed to resolve complaints if appropriate. Makes site inspections as needed throughout the summer. Reviews and tracks expenses and revenue for the parking lots.

Provides on an as needed basis, support to the Leasing Manager. Sets up new lease files as needed. Tracks required documentation, including lease application, credit application, and environmental information. Prepares public notice for newspaper and ARRC website. Prepares draft documents, (e.g. new leases, supplements, assignments for review by Leasing Manager and the ARRC Legal Department. Finalizes lease documents for execution. Enters lease and billing information in the System.

Sends documents to be recorded in the appropriate recording district. Runs a report of leases for scheduled rent adjustments. Works with the Leasing Manager to request bids for scheduled appraisals.…