Garage Door Designer; Orange

Join to apply for the Garage Door Designer (Orange County) role at Precision Door Service
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Our Vision – To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.

Our Mission – To establish Precision Door Service as the public standard and national household name in garage door repair service.

Our Values – Culture, Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Salaries & Benefits, Garage Door Leaders.

The Garage Door Designer is responsible for providing customers with quotes and specifications for the installation of new garage doors, openers, and/or related components. Interacts with customers on a daily basis providing them with information and recommendations about available equipment, services, and options. Provides knowledge of costs and benefits that support profitable business decisions and is responsible for closing sales according to company pricing standards.

The Estimator will have excellent numerical skills and an analytical mindset and must be thorough and apt in managing relationships with key people.

• Shows, promotes and sells products or services using sales strategies and tactics, product demonstrations, and sales techniques.
• Serves as the primary point of contact for customers during the sales process regarding questions related to residential garage doors, openers, and equipment.
• Provide accurate quotes to customers; follow up with customers regarding provided quotes to help ensure sales goals are met; close sales by obtaining customer commitment.
• Ensures appropriate equipment orders are placed once the sale is closed.
• Measures the installation area and accurately records all materials and labor required to complete the installation.
• Provides proper paperwork (quotes, specification sheets, etc.) and ensures orders are completed in a timely manner.
• Follows up with customers as necessary to ensure work is completed to the customer’s satisfaction; resolves any issues or problems.
• Interacts with customer’s insurance representatives, where appropriate, to obtain information and provide required documentation.
• Promotes the company and develops new lines of business with contractors, condominium and homeowner associations, and realtors; uses memberships with local building associations to bring in new business.
• Stays informed of new products on the market and understands the features and benefits of the product the company carries as compared to the competition.
• Assists the door installer if problems or concerns arise at the time of the installation.

• Knowledge of materials, methods, and tools involved in the installation of garage doors, openers, and related components.
• Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to take accurate measurements and estimate needed materials.
• Ability to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
• Ability to identify mechanical problems and review related information to develop and evaluate options and implement solutions.
• Ability to identify specific brands of doors, openers, keyless entry systems, and related components.
• Ability to close sales deals.
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of the work.
• Ability to follow complex instructions and communicate effectively orally and in writing.
• Ability to organize work for timely completion.

Customer-focused and Customer Service Orientation – Works with clients and customers to assess their needs, provides information or assistance, resolves their problems or satisfies their expectations; knows about available…