Part Time Program Specialist - West Anaheim Youth Center

Overview

The City of Anaheim Community Services Department is seeking a customer service oriented individual to fill a part-time Program Specialist position of approximately 30 hours per week, however, no minimum number of hours is guaranteed. This position requires availability to work various hours, Monday through Friday, day and evening, including weekends and holidays. The individual performs a variety of duties including meeting with potential facility user groups, conducting facility tours, interpreting and communicating facility use policies and procedures and gaining user groups compliance, providing customer service to guests and user groups, scheduling and supervising facility users;

training, scheduling, supervising part-time staff; reporting and overseeing facility safety and maintenance/repairs/improvements; maintaining records and facility user files, preparing reports and written communication, and overall supervision of the youth center.
Bilingual
- English/Spanish speaking is highly desirable.

This class in the Recreation Services series has lead, program coordination, administrative, and/or day-to-day operational responsibilities. Incumbents are responsible for supervising, coordinating, and participating in recreation programs to ensure that City facilities, recreation programs, activities, and service are safe and effective and provide the highest level of customer satisfaction for public use. Responsibilities include planning, scheduling, and directing the recreation program operations, activities, and services in a timely manner, and performing a wide variety of tasks in the operations and activities of a recreation program and/or facility.

This class is distinguished from the Senior Program Specialist in that the latter is responsible for all program planning, staff supervision, and administration for a particular recreational program area.

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

• Plan, organize, implement, lead, and assist in one or more recreation program, activities, and/or systems at one or multiple sites.
• Plan, develop, and provide recreation program work; research excursion sites; communicate status of activities and services to appropriate personnel.
• Assist in ordering supplies and materials for projects and activities; reserve needed buildings and equipment.
• Assist in the recruitment and selection of staff and volunteers; provide training, orientation, and guidance to assigned staff; provide input to performance evaluations.
• Monitor facility use; open, close, and secure buildings for events and assist in the supervision and preparation of the facility and amenities for patron use.
• Train staff and volunteers in work methods and relevant safety precautions.
• Act as a City representative, in person and over the phone, to patrons and the general public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities, and services.
• Document all incidents involving injury, behavioral problems, and/or any unusual events; communicate as appropriate to supervisor, parents, and others.
• Update and implement policies and procedures, including standard operating procedures for assigned programs and facilities.
• Participate in ensuring compliance with relevant permitting and licensing laws and guidelines; maintain and update all records required by Federal, State, and local regulatory agencies; interpret and apply policies, procedures, laws, codes, and regulations; assist in education about the enforcement of rules and regulations; ensure adherence to rules and ordinances.
• Ensure the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintain a safe, clean, and tidy environment; report unsafe conditions or illegal activities.
• Assist and participate in recreation services special events, including setting up and taking down equipment and materials and facilitating activities.
• Develop and prepare brochures, flyers, newsletters, and other materials; process registration in the Department’s program registration and facility reservation system, fees, refunds and deposits.
• Attend regular staff meetings; maintain positive working relationships with co-workers, other departments and outside agencies.
• Administer basic first aid and adult and/or child CPR as necessary.
• Perform related duties and responsibilities as required.

• Set appointments, coordinate homeowner participation and instruct residents on proper care and maintenance of trees.
• Meet residents/owners at their properties to conduct audits and help them select the right trees for the site;…