Health Center Co-Manager

Additional Comp Info

Salary based on experience.

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Health Center Co-Manager in Anaheim, CA.

The Health Center Co-Manager, in partnership with and support of the Senior Health Center Co-Manager and Area Director, assumes overall responsibility for the center’s operations in the absence of either. The Co-Manager will be primarily responsible to monitor patient flow. The Co-Manager will also monitor patient satisfaction and address patient concerns as they arise. The Co-Manager will coordinate with the health center staff to ensure outstanding customer service and efficiency in clinical service delivery to all patients.

The Co-Manager will also direct the delivery of the full range of the reproductive health care services and primary care services we offer.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site sbccareers.org

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong commitment to quality healthcare and excellent customer service.
• Ability to delegate to and empower staff effectively.
• Team builder and ability to utilize team skills effectively.
• Excellent written and verbal communication skills.
• Accuracy and attention to detail.
• Ability to relate to diverse communities.
• Maintain professional demeanor at all times.
• Computer skills.
• Ability and willingness to travel to and visit other health centers and attend meetings.
• Availability to work flexible hours and weekends.

Minimum

Work Experience:

• BS/BA degree preferred or two (2) years+ experience in a health, medical or social service setting.
• Reproductive, managed/primary health care and/or abortion services experience may be required.

Supervisory

Experience:

• Demonstrated ability as an effective leader, including coaching and team-building skills.
• Strong written, verbal and interpersonal skills.
• Must be self-motivated and have the ability to work without direct supervision.
• Minimum of one (1) year demonstrated supervisory experience required.

Agency Standard Requirements:

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast-paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Must demonstrate high level computer skills including;
  Microsoft Word, Excel and Outlook.
• Electronic medical records experience required.
• This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver’s license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
• Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.

Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.

• Act as a “Flow Facilitator” and continually monitor schedules to improve patient wait-times and customer service.
• Hold staff accountable to specific measurable customer…