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IT Project Manager

VP, Member Care Center — Digital CX & Service Leader

Job in Anaheim, Orange County, California, 92808, USA
Listing for: Cusocal
Full Time position
Listed on 2025-12-20
Job specializations:
  • Management
    IT Project Manager
Job Description & How to Apply Below
A leading credit union in Anaheim, California, is seeking a Vice President of the Member Care Center to lead call center operations and digital communications. The role involves mentoring staff, ensuring service excellence, and executing strategies to improve Member satisfaction. Candidates should have a strong leadership background with 7+ years in call center management and possess excellent communication skills. This position offers a hybrid-remote schedule and competitive compensation.
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