JW Marriott Banquet Captain - Anaheim, CA

JW Marriott Banquet Captain - Anaheim, CA Address Anaheim, CA Compensation $24.32/hour

Job Description

Amazing reasons to work at LAZ Parking!

• Shift
  varies.
• MUST have a minimum 2 years as a banquet captain in a hotel (Luxury hotel preferred)
• Pay Active
  - on-demand access to up to 50% of your pay!!!
• 401(k) with Employer Match
• Building of long-lasting friendships/relationships
• Job training and career development

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

• Medical/Rx Healthcare Financing Options – Get 0% financing to help pay for health-related expenses
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you,freeof charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZBenefitsor not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.

The Spirit of the Position:

The
Banquet Captain is responsible for coordinating, supervising the banquet functions for the hotel when the Banquet Manager is not available or assist the Banquet Manager during the function. Assists management in supervising service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained.

What will I do?

• Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order.

• Works with Food and Beverage Managers, Banquet Manager, Banquet Chef, and others to coordinate personnel requirements for private functions.

• Supervises and directs banquet staff during all phases of a catered event.

• Effectively and regularly communicates expectations and service goals to staff.

• Assists in the creation and implementation of employee incentives and morale-boosting programs.

• Assists in the development and execution of short- and long-term department goals.

• Coordinates food service between kitchen and banquet service staff.

• Inspects all linens daily for proper appearance.

• Assists with inventory of all banquet service ware, equipment and supplies to meet required needs.

• Enforces established club rules, regulations and policies.

• Prepares and reviews table diagrams, guest tables and set-up needs for special functions.

• Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns

server stations and coordinates the timing of courses.

• Ensures that all banquet staff are well-groomed and in proper uniform.

• Assists with training, supervising, scheduling and evaluating of banquet service staff.

• Assures the neatness, cleanliness and safety of all banquet areas.

• Interacts with banquet host or hostess to assure all needs are being met.

• Assures that state and local laws and the company’s policies and procedures for the service of alcoholic

beverages are consistently followed.

• Analyzes accurately situations requiring solutions and adopts an effective plan of action.

• Notifies management of member and guest complaints.

• Oversees breakdown of event, including clean-up activities and securing the facilities.

• Completes an after-event “Banquet Service Catering Report” to improve quality and efficiency of banquet

functions.

• Ensures that all appropriate charges are billed correctly to each event and forwarded to the Accounting

Department.

• Attends Banquet Department meetings and confers with management to identify, plan and develop methods

and procedures to obtain greater efficiency.

• Completes other appropriate assignments made by the Banquet Manager.

Licenses and Special Requirements

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and

twist or reach.

• Push, pull or lift up to 50 pounds.

• Continuous repetitive motions.

• Work in…