Medicare Collections​/Billing Supervisor - HB Patient Financial Services

Medicare Collections/Billing Supervisor – HB Patient Financial Services – FT Days

Req : 111336
Location: Anaheim, California
Division: Medical Center
Department: HB Patient Financial Services
Position Type: Full Time
Salary Range Minimum: USD $71,600.00/Yr.
Salary Range Maximum: USD $/Yr.

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, California, four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region.

UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit the site health.org.

Your Role on the Team

Position Summary:
Under the general direction of the Medicare Collect/Billing Manager, the Medicare Collect/Billing Supervisor oversees operations and provides support and guidance to the unit. As a coach and mentor, provide training, address performance issues, manage compliance, and ensure competency in accordance with established standards, procedures, policies, and legal requirements. Contribute to a work environment that fosters positive morale and ensures compliance. Research and investigate issues as needed, analyze and resolve problems and discrepancies, provide creative solutions, and recommend alternatives and initiatives to optimize performance.

Work collaboratively and assist in personnel actions and staffing and human resource matters. Assist in the development of unit goals and objectives and on special projects as needed. Perform routine analysis of various key performance indicators, dashboards, and reports to optimize performance and maintain positive A/R disposition.

What It Takes to be Successful

Required Qualifications:

• Strong working knowledge of hospital billing and collections, government, managed care, federal/state/county & self funded reimbursement
• Strong technical knowledge of CPT, HCPCS and ICD-10 coding, LCD, NCD, MUE, CCI, Modifiers, authorization requirements and related documentation
• Strong knowledge of medical and insurance terminology, billing, and collections procedures and regulations
• Strong interpersonal skills to communicate effectively and work collaboratively with all constituent groups
• Strong decision-making and critical thinking skills, with the ability to analyze and evaluate complex and/or difficult problems, determine appropriate level of intervention, and develop and apply viable solutions
• Resourcefulness to identify and search for information that is not readily available
• Proficient in Microsoft Office and related programs (i.e. Microsoft Word, Excel, Outlook, PowerPoint, etc.)
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Minimum three (3) years experience in billing and collections of Medicare, Medicare Advantage, Medi-Cal, Cal Optima, FQHC, CCS, Commercial, Managed Care, and other healthcare insurance programs
• Minimum one (3) year prior experience leading or overseeing a team
• Minimum of four (4) years of related relevant experience in business office operations, consulting, or auditing
• Knowledge of human resources management policies, with the ability to evaluate and document human resources matters and performance
• High degree of professionalism to recognize the need for discretion and maintain confidentiality
• Excellent written and verbal English communication skills
• Demonstrated skill to convey complex information in a clear and concise manner
• Demonstrated effective time management and organizational skills
• Demonstrated ability to work collaboratively and maintain a calm and professional demeanor under difficult circumstances
• Demonstrated ability to use sound judgment
• Demonstrated ability to facilitate accurate and timely billing and collections
• Bachelor's degree in related area and/or equivalent experience/training
• Advanced analytical and…