Customer Support Specialist

Pay from $24 to $28 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time

Hours:

1:30 PM to 10 PM, 4 weekdays and 1 weekend day.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.

Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Build business relationships with customers over phone, email and chat.

Understand customer needs and recommend Uline's best solutions.

Help customers navigate Uline's website and online ordering.

High school diploma or equivalent. Bachelor's degree preferred.

Excellent problem-solving, listening and communication skills.

Prior customer service experience is a plus
, but if you are eager to learn, we will train you!

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Best-in-class, clean, modern facilities.

First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-JW2

#LI-CA001

(#IN-CACS)

Our employees make the difference and we are committed to offering exceptional benefits and perks!

Explore Uline.jobs to learn more!

Uline is a privately held American company which offers shipping and other business supplies.

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility or .

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details:(Use the "Apply for this Job" box below). . NYC applicants may request an alternative process or accommodation at aedt or .