Property Management Assistant

The Property Management Assistant supports the day-to-day operations of a 55+ active community in Anaheim Hills. This role assists the property manager with administrative tasks, tenant communication, maintenance coordination, and record keeping to ensure efficient property operations and high tenant satisfaction. Full time or part time.

• Administrative Support
  • Assist property managers with daily operations and reporting.
  • Maintain tenant files, lease agreements, and property records.
  • Responsible for deposits and reports from the Rent Manager.
  • Prepare notices, flyers, correspondence, basic reports, newsletter, and calendar when needed.
• Tenant Relations
  • Respond to tenant inquiries via phone, email, or in person.
  • Coordinate and prepare paperwork for move-ins, move-outs, and lease renewals.
  • Assist with resolving tenant concerns and complaints.
  • Ensure compliance with lease terms and property policies.
• Maintenance Coordination
  • Receive and track maintenance requests.
  • Coordinate with vendors, contractors, and maintenance staff.
  • Follow up to ensure repairs are completed in a timely manner.
  • Maintain maintenance work orders and invoices from vendors.
• Financial Assistance
  • Assist with rent collection and posting payments in Rent Manager.
  • Track late payments and prepare notices as directed.
  • Support budget tracking and basic accounting tasks.
• Compliance & Property Oversight
  • Assist with inspections and ensure properties meet safety standards.
  • Help ensure compliance with local housing laws and regulations.
  • Support documentation for audits or legal matters.

• High school diploma or higher (Associate’s degree preferred).
• Previous experience in property management, real estate, or administrative support a plus.
• Strong organizational, time-management skills, and attention to detail (60 wpm).
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office and/or property management software (e.g., App Folio, Yardi, Buildium).
• Ability to handle multiple tasks and work independently.
• MUST live within 15-20 minutes of Anaheim Hills.

• Attention to detail, problem-solving skills, professional demeanor, ability to handle confidential information, strong follow-up and coordination skills.