Operations Coordinator- Service​/Repair; Anaheim TK Elevator Corporation

ESSENTIAL JOB FUNCTIONS:

• Generates proposals for code compliance and state work.
• Coordinates work with branch service superintendent, repair manager and service technician.
• Communicates with customers on the items to be completed by customer and what items the Company will complete.
• Processes all preliminary orders as they are sent. Ensures mechanics have copies of preliminary orders; sends letters and proposals (if needed) to the customer.
• Keeps records of the progress of the work to be completed.
• Sends letters of compliance to the State and to the customer when the Company’s portion of the work is completed. Files when completed.
• Researches and responds to all inquiries regarding permits, preliminary orders and testing.
• Works with Regional repair coordinators; provides completed booking packages.
• Pulls permits and schedules vendors (drilling, cab, phones, etc).
• Follows up with customer prior to billing to verify work completed, billing address, etc.
• Performs other duties as assigned.

• High school diploma or GED (general education degree); one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or equivalent combination of education and experience
• Three to six months related experience and/or training
• Ability to utilize a laptop, desktop computer, or tablet, cell phone if needed

• Previous elevator experience
• Budget-conscious
• System database knowledge

Salary range: $27.00-$35.00 per hour with an annual bonus program of 0% - 8%

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match:
  Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.