Accounts Receivable Specialist

The Accounts Receivable Specialist performs their duties to ensure optimal cash flow, the mitigation of bad debt and the integrity of receivables in his or her assigned credit portfolio(s). This position also maintains collaborative working relationships with customers, internal and external, to create a positive customer experience and to improve Order-to-Cash efficiencies.

• Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts.
• Perform daily cash management duties, including reviewing all customer deposits (physical checks & bank ACHs) and remittances, then applying/ posting receipts to the accounts receivable sub-ledger.
• Process credit card payments/ prepare bank deposits.
• Maintain accurate accounts receivable records to ensure aging is up to date, credits and payments are applied, uncollectible amounts are referred to collections or submitted for write-off, and miscellaneous payment residuals are reconciled and cleared.
• Research and resolve all payment discrepancies. Communicate discrepancies to clients, management team, identify slow paying customers & work with collections and sales team.
• Contact clients via telephone, email and mail. Ensure statements are up to date and correct remittances are received and applied. Work with billing team to update customer contact details as required/ necessary.
• Continuous evaluation of current policies and recommendations for process improvements.
• Support other Accounts Receivable team members (collections and billing) as needed.
• Continuously evaluate policies.
• All other duties as required.

• Strong organizational, time management, attention to detail and follow-up skills.
• Excellent verbal and written communication skills.
• Understanding of basic principles of finance, accounting and bookkeeping.
• Ability to work with a high volume of data across multiple companies.

• At least 3 years of commercial (B2B) collections, cash application, customer account, payment and billing reconciliations experience in a corporate Accounts Receivable environment.
• Proficient with MS Office applications, especially MS Excel.
• Proficient with mainstream ERP software programs. MS Dynamics is preferred.

• 3-4 Years of Accounts Receivable experience including commercial (B2B) collections, cash application, customer account, payment and billing reconciliations in a Corporate Accounts Receivable environment.