Director, Laboratory Services
Listed on 2026-02-01
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Healthcare
Overview
Director, Laboratory Services at Island Health
In this leadership role, you will be responsible for directing, establishing, and planning the overall policies and goals for Island Hospital Laboratory. You will work closely with hospital staff, department directors, and physicians to ensure the highest standards of quality and service. You will set goals and develop operating and capital budgets for the Laboratory, write and update procedures with staff, and establish new policies as needed.
You will review policies and procedures annually to ensure employees have current information needed to perform testing. You will develop new business and work with medical staff and pathologists to determine appropriate testing panels. You will supervise lab staff including a Supervisor and Lead Technologists in Chemistry, Hematology, Blood Bank, Microbiology, and Phlebotomy.
- Manages Laboratory staff including exempt and non-exempt employees.
- Able to work in all areas of the Laboratory as needed.
- Uses and maintains computer program for Laboratory in Meditech.
- Utilizes Excel, Word, and PowerPoint for presentations or business development.
- Responsible for all quality control and regulatory compliance including JCAHO, CAP, FDA, and OSHA regulations.
- Knowledge of Medicare regulations and CPT coding.
- Responsible for financial decisions in all Laboratory departments including budgeting, capital equipment, service contracts, purchasing and billing.
- Responsible for human resource functions including maintaining records on employee certifications, competency, hiring, termination, and performance assessment.
- Responsible for approving and ensuring accurate employee timecards.
- Knowledge of infection control practices, Chemical and Biological Terrorism procedures, DOT and NON-DOT drug screen collection regulations and Autologous Blood Donation regulations.
- Demonstrates knowledge of the principles of growth and development over the life span and can identify each patient s requirements relative to age-specific needs.
- Assigns workers to duties and supervises performance of tests in microbiology, chemistry, hematology, immunohematology, serology and urinalysis.
- Reports results of tests using the hospital information system.
- Uses CQI principles/practices to assure attainment of goals.
- Interacts positively with Administration, Directors, Managers, Supervisors, peers, co-workers, subordinates, patients and visitors. Addresses customer concerns in a timely manner and maintains a professional, positive attitude during stressful and busy situations.
- Must meet regular attendance standards and stay at or below average sick leave utilization levels.
The Role
- Demonstrated communication skills consistent with Island Health’s mission, vision, values and Promise.
- Planning, organization and prioritization skills with demonstrated evidence of critical thinking, problem solving and analytical processing ability.
- Self-motivated, flexible and has the ability to work independently and in a team environment, with strong ethical standards.
- Adaptability and flexibility to facilitate change while meeting multiple demands and priorities of a challenging position and workload.
- Ability to develop and maintain strong interpersonal relationships with staff at all levels of the organization with a focus on forming partnerships with key stakeholders to achieve an optimal patient care experience and support Island Health’s strategic goals.
- Ability to work collaboratively in cross-functional teams and build positive relationships with clinicians, leaders, and other stakeholders.
- Advanced education and completion of an approved Medical Technology program.
- A minimum of five (5) years of applicable Laboratory experience required.
- A minimum of two (2) years of experience in a supervisory or management capacity.
- Certified by the American Society of Clinical Pathologists (ASCP) or National Certification Agency (NCA) preferred.
- CLIA Regulatory Education requirements to work in a Complex Laboratory.
- Certified by the State of Washington as a Medical Assistant-Phlebotomist.
- Current Basic Life Support certification.
Location: Anacortes, WA, Onsite
Schedule: Full-Time / Days
Salary: $49.59/hr - $74.39/hr
Benefits- Comprehensive Medical, Dental, and Vision Insurance
- Generous Paid Time Off and Extended Illness Benefits
- Life Insurance and Long-Term Disability Coverage
- Vested Retirement Contributions and Flexible Spending Accounts
- Tuition Reimbursement and Student Loan Repayment Programs
- Employee Recognition Events and a supportive, community-focused team
Ready to Apply? Apply today and take the next step in your career with Island Health.
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