Clinic Scheduler - Orthopedics Day Shift

Description

In the Clinic Scheduler role, you will play a key role for assisting the Island Sports and Spine and Pulmonology clinic providers in coordinating with multiple departments, physicians and facilities to provide timely access to specialty care. The Clinic Scheduler coordinates the scheduling of outpatient procedures at Island Hospital; diagnostic testing, outside referral management, including the care provided in the clinic setting.

The employee will communicate and provide patients and appropriate departments with detailed and accurate verbal/written instructions as directed by the clinic providers.

Anacortes, WA / Onsite

1.0 FTE / Days

$18.88 per hour – $28.31 per hour

• Coordinates and schedules patient injections, diagnostic testing and outside referrals; including the detailed completion of orders and requests to include pre-certifications for diagnostic testing as required.
• Counsels patients on hospital registration, diagnostic and procedure prep instructions, pre and post-procedure instructions and answering general pre and post-procedure questions.
• Manages provider’s work schedule to coordinate with procedure schedule, diagnostic imaging and clinic schedule.
• Responsible for entering all scheduled procedures into the clinic scheduling systems including changes and additions to the procedure schedule.
• Reviews clinical chart for accuracy; request and obtain any additional outside diagnostic studies prior to patient appointment. Request office insurance authorizations if required.
• Reviews physician’s desk for appropriate staff notes, correspondence, records and clinic notes.
• Processes patient recall in a timely manner to include: coordinating with patient appointment coordinator for recall notification, scheduling up clinic appointments, diagnostic testing and or procedures.
• Provide back up support to the patient appointment coordinator for questions and scheduling issues.
• All other duties as assigned.

• HS Diploma or GED Preferred.
• Prior experience working in a medical office
• Experience with CPT, ICD9 coding and medical terminology preferred.
• Ability to maintain confidentiality and protect sensitive data at all times.
• Ability to work collaboratively and support efforts of team members.
• Ability to identify and follow verbal and/or written instructions
• Strong organizational skills.
• Ability to prioritize tasks.
• Experience in a healthcare setting preferred.

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

We believe in taking care of our people so they can take care of others. When you join Island Health, you’ll enjoy a culture that values integrity, compassion, teamwork, and growth — plus a robust benefits package that includes:

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off and Extended Illness Benefits
• Life Insurance and Long-Term Disability Coverage
• Vested Retirement Contributions and Flexible Spending Accounts
• Tuition Reimbursement and Student Loan Repayment Programs
• Employee Recognition Events and a supportive, community-focused team

Apply today and take the next step in your career with Island Health.