Client Relationship -Field Representative

Position: Client Relationship On-Field Representative
Client Relationship On-Field Representative   Amsterdam, North Holland, Netherlands
Client Relationship On-Field Representative   Amsterdam, North Holland, Netherlands
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is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services.  is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.

Today  is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs,  has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens 's value proposition.  

envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

Role Overview :

As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants.

Key Responsibilities:

Promote the company services by visiting clients' premises;
Assist merchants with verification and activation processes;
Monitor and analyze portfolio performance;
Provide in-person support and consultation for existing customers;
Engage in both system-scheduled and self-initiated activities;
Ensure new merchants in the assigned portfolio complete registration;
Support existing merchants in maintaining active usage;
Escalate issues by opening cases for problems beyond their resolution scope;
Present product features and benefits to clients in a compelling manner;
Travel to meet clients and attend industry events

Requirements

2+ years of experience in business development within a fast-paced environment preferably a financial services institution;
Understanding of financial products / services features and advantages;
Experience in working with Customer Relationship Management (CRM) systems;
Outstanding negotiation skills;
Strong organizational and diary management skills;
Resiliency and the ability to handle objections;
The ability to deal with a diverse client base;
Computer literacy & tech mindset;
Fluent in English and Dutch

Benefits

A highly competitive annual salary (based upon experience)
Sales bonus based off on individual sales performance
Eco-friendly car allowance, mobile phone and laptop allowance
Fuel and parking expense allowance
A diverse multi-cultural working environment
Local office based in Amsterdam - Netherlands
9AM - 6PM working hours Monday to Friday

Seniority level    Seniority level Not Applicable

Employment type

Employment type

Full-time
Job function    Industries Technology, Information and Internet
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