Sales Trainer - Europe

About Fare Harbor
At Fare Harbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, Fare Harbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow. With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

Fare Harbor Core Values

Think Client First

We Are One ‘Ohana

Be Curious and Learn

Own It.

Act With Integrity

Embrace the Challenge

Why Fare Harbor?
Founding Fare Harbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors.

We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About

The Role
As the Sales Trainer, you will work with talented and motivated sales people in our Amsterdam office. In this role, you play a critical part in their success by assisting in the management of the Sales Team onboarding curriculum, content, and delivery for new and tenured Account Executives.

With our continued growth and constant evolution, you will work on a multitude of new hire onboarding, training updates, and cross‑team initiatives. This role allows you to leverage your knowledge of Fare Harbor, ability to distribute knowledge, and leadership/performance management skills.

What You’ll Do Here

Schedule new hire groups onboarding including creation of training schedule and coordination of session presenters.

Assist in management of the new Account Executive onboarding process.

Deliver instructor‑led classroom training and onboarding curriculum; includes delivery to sales people.

Conduct regular analysis on sales trainings to identify effectiveness and opportunities for improvement.

Create role specific training materials ranging from new hires to tenured sales staff.

Collaborate with Sales Managers and Commercial Enablement to develop and implement curriculums for specific audiences, and define and track measures of success. Rollout new information and find ways to help sales people successfully adopt new ways of working.

Ensure all sales support training materials are current and recurring updates are managed for consistency and accuracy of training delivery. Continuously catalog and promote user‑created documentation and resources.

Maintain all training tools specific to sales updated:
Training Content Drive, LMS and Sales Help Pages.

Develop and maintain a feedback loop with the sales training team and new hires and review any adjustments on a regular cadence.

Generate sales training materials for new product releases and coordinate with regional sales leaders and product champions to ensure all account executives are prepared to use this feature.

Empower new sales team members to be self‑sufficient after 6 months: knowing where to look for answers and gain…