Associate Market Manager; Account Manager

Overview

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees  passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Associate Market Manager

Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The Associate Account Manager s primary responsibility in their assigned portfolio is to initiate, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia s fast-growing global customer base.

In doing so, Associate Account Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group s unique data insights, marketing, distribution and revenue management toolset

• Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
• Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
• Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands  merchandising and marketing efforts.
• Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
  Unique market insights (partner reports, competitive data, key performance drivers), In-house revenue management tools (Rev+), Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) set by leadership
• Conduct regular self-learning to improve skills
• This role focuses on the core of the Market Management s team responsibility, which is to ensure that Expedia s brands  global customers always find the most suitable hotel for their dream trip wherever they want to go and that our hotel partners can effectively, and efficiently and throughout the year, reach Expedia s unique breadth of global traveler’s demand.

• 0-2 years Experience
• Bachelor’s Degree in a related field; or equivalent related professional experience
• Proficiency in English + Dutch language
• Proficient communicator
• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player
• Hungry, ambitious, motivated, action-oriented, results-focused, and metrics-driven
• Organization and time management skills, rigor, attention to details
• Growing knowledge of sales techniques
• Account management experience preferred
• Travel/Hospitality experience preferred

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We…