E-Boutique Client Relations Ambassador - German​/French Speaker; f​/m​/x

Position: e-Boutique Client Relations Ambassador - German and/or French Speaker (f/m/x)
e-Boutique Client Relations Ambassador - French & German Speaker (f/m/x)  role at  BREITLING

Talent Acquisition Specialist at Breitling
We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward.

Do you have the first professional experiences in luxury retail sales and/or after‑sales experience, outstanding customer service skills, and are you searching to put forward your ability to convey enthusiasm and passion for the brand during every interaction?

Join our vibrant Team in Lijnden (Amsterdam)  as an  e‑Boutique Client Advisor  and be part of something extraordinary!

Your future Team:

We are a Team of 7 Breitling e‑Boutique Client Advisors and currently, we are looking for our next Colleague who will join and enhance our multilingual  Squad in Lijnden (Amsterdam), Netherlands  with excellent  German and French  skills. It's more than an e‑Boutique Client Advisor role, it's a role in which you will be a key player in building strong and lasting relationships with our Customers and you will create with us stories that will become priceless memories.

Your contribution:

Your mission will be to assist clients in online purchases journey

You will handle inbound calls and live chats and provide written responses to customers’ inquiries via e‑mail

As a Clients' Relations Ambassador, you will identify customers’ needs, clarify needed information liaising between Client and other internal teams in order to deliver first call resolution

You will consistently seek new product knowledge; act as an expert on the brand and its products, including the attributes of each timepiece

You will aim to meet personal and team qualitative & quantitative targets

You will be in charge of building sustainable relationships and of engaging customers by taking the extra mile

Do you think there is even more to discover in this role? You're right — apply today and learn more!

You will fit perfectly into our Team if:

You speak German and French fluently

Your knowledge of any additional language, especially Italian or Spanish will be a strong plus

You are passionate about luxury environments

You possess at least first experience in a contact/customer service/retail/hospitality environment or an equivalent combination of education from which comparable knowledge and abilities can be acquired

You can put forward a high level of maturity, poise, sound business judgment, and change management to work with luxury and exceptionally demanding clients

You are a fast learner – you will need to absorb extensive information on our brand’s history, and products. You will learn and use multiple applications and systems

You can demonstrate excellent verbal and written communication skills along with active listening

You have strong developed Customer focus and adaptability to different personality types

You are a reliable, flexible and loyal team player

We invite you to apply even if you do not meet all of these criteria.

Effectiveness and efficiency

Innovative and experimentation‑oriented minds

Ethical and inclusive values

Heritage and know‑how

Want to join our Squad? Apply now!

Seniority level

Associate

Employment type

Full‑time

Job function

Sales, Customer Service, and Administrative

Industries

Retail Luxury Goods and Jewelry, Fashion Accessories Manufacturing, and Retail Apparel and Fashion

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