Hotel food ambassador

Hotel Food Ambassador

Department: Hotels

Employment Type: Permanent - Full Time

Location: Netherlands, Schiphol

Reporting To: Hotel manager

Compensation: €2,858 / month

We are looking for a kitchen hero, a pantry lion, a knight in shining apron to be the strongman or strongwoman behind the scenes at citizen

M’s hotels. The official title is ‘food ambassador’ – but this role means so much more than its title.

The food ambassador’s purpose is to create a ‘wow!’ experience for everyone at the front‑of‑house – that is all hotel guests and citizen

M staff. We don’t have a full‑service restaurant and our menu is small – so it’s extra important that everything we serve is perfectly prepared, well presented and tasty. You will be the essential hero to make that happen – and you’ll take care of everything from placing orders to keeping the kitchen clean. Can you bring your enthusiasm and energy to our amazing hotel teams?

• Preparing and presenting hot and cold meals for hotel guests, visitors and business meetings
• Dishwashing, kitchen cleaning, food handling and cooking according to HACCP regulations
• Assisting our guests (i.e. questions about the dishes or the menu)

• Have at least a basic understanding of written and spoken English
• Love food and think presentation is as important as preparation
• Can work with minimal supervision in a systematic and organised way, even under pressure
• Always think two steps ahead – anticipate rush hour, organise tasks now for better efficiency later
• Have kitchen skills – enjoy scrambling, fluffing, dressing and presenting food in an attractive way
• Have knowledge of food handling requirements (HACCP) – we will also teach you what you need to know
• Want to be a real kitchen hero – take pride in every dish you send out

Please note that we are only able to consider applicants with the right to work in the Netherlands ( we cannot sponsor visas and work permits).

You’ll be joining a team of ambassadors who are proud to put on their citizen

M outfit every day and go out to wow our guests. You’ll help us shake up the traditional hotel industry by providing the thing our guests love most about us: exceptional service.

• Competitive salary (€2,858.05 gross per month on a full‑time basis)
• 39 hours per week (5 shifts). Briefings? That time is paid too!
• Bonus potential of up to 10% monthly, based on your impact on the team, guest satisfaction, and financial performance
• Career progression
• Access to citizen
  
  M learning and development programs
• Full immersion (training) program for new starters
• citizen
  
  M experience nights for you (and discounted rate for friends and family)
• Meal & coffee on us during your shift break
• Pension and cycle to work scheme
• Wellbeing program (EAP)
• citizen
  
  M uniform and comfy shoes by On Running
• Referral program – €1,000 bonus if your friend joins us too

Typical shifts are: our hotel operates 24/7 with a rotating flexible schedule, including:

• Morning: 6:50AM‑3:10PM
• Evening: 2:50AM‑11:10PM
• Each shift includes a paid briefing.
• Availability to work weekends is required!

Now hiring for Amsterdam location in Schiphol Airport.

citizen

M is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees and applicants. Therefore we welcome and consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, differently abled, neurodiversity, or age.

If you need any accommodations made throughout the interview process or beyond, please feel free to include it in your application. We are happy to continue the conversation to help support you and our business operations.

Information you choose to submit as part of your citizen

M application is subject to our privacy policy which you can access here. In accordance with that policy, should you want any or all of your information removed from our systems, just let us know and we will be happy to delete it.