Field Connectivity Engineer - Medical Devices

Field Connectivity Engineer - Medical Devices
Date:
Jan 30, 2026

Location:

Amsterdam, NL

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over  150 countries  access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best‑in‑class shopping experiences (such as Sunglass Hut, Lens Crafters, Salmoiraghi & Viganò and the Grand Vision network), and leading e‑commerce platforms.

Join our global community of over  190,000   dedicated   employees  around the world in driving the transformation of the eyewear and eyecare industry.

Your #Future In Sight  with Essilor Luxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your role

As a Field Service Engineer for the Netherlands, you are responsible for the installation, analysis, calibration, and repair of high‑end optical and precision mechanical instruments. The focus of this role is on network and application management.

You work with complex electronic and software systems where the highest level of accuracy is required. You act as a subject‑matter sparring partner for customers and colleagues and actively contribute to knowledge sharing, innovation, and process improvement.

You will be visiting our Optician customers; fluency in  Dutch  is required for this role.

Main responsibilities:

Analyzing and resolving interface and integration issues between multiple instruments and systems

Performing complex diagnostics, repairs, and calibrations on precision mechanical, electronic, and software‑based instruments

Supporting A‑ and B1‑level customers at top‑market level with a proactive and solution‑oriented approach

Explaining technical causes, backgrounds, and solutions to customers and colleagues to promote knowledge sharing

Acting as a link between colleagues, departments, and suppliers, with a focus on knowledge retention and continuous development

Developing training materials and delivering training sessions for internal and external customers

Assessing assignments from the commercial department for technical feasibility and advising on optimal solutions

Supporting projects from the preparatory phase through to delivery, including store refurbishments and instrument installations

Developing and adapting software for integration, maintenance, and innovation purposes

Handling helpdesk activities: analyzing, logging, and resolving incidents remotely and scheduling service visits

Main requirements:

HBO level of working and thinking, preferably in electronics, IT, or a comparable technical field

Experience with electronic and software‑based systems and resolving integration challenges

Knowledge of or experience with .NET and/or Microsoft SQL is a strong plus

Strong analytical skills with the ability to approach complex problems holistically

Strong communication skills and the ability to clearly explain complex topics

Customer‑oriented, experienced in working with demanding, high‑level customers and handling confidential information

Experience in training, education, or knowledge transfer is a plus

Ability to work in a project‑based manner and effectively support internal and external customers, with communication as a key focus

Willingness to travel and flexible availability within the service area

What’s in it for you

Working for a global market leader with iconic brands

Learning and development opportunities

Competitive salary and benefits package

High level of autonomy and technical responsibility

Opportunities to grow within an international organization

Our recruitment process may vary;
If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

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