ServiceNow SAMPro Consultant

As a Service Now SAMPro Consultant, you will:

• Lead end-to-end Software Asset Management using Service Now SAMPro, including discovery, normalization, reconciliation, compliance, and optimization.
• Monitor software installations and normalize data using publisher packs and reconciliation automation.
• Perform license reconciliation by matching deployments with entitlements and identifying compliance gaps.
• Drive usage optimization by identifying unused software, reclaiming licenses, and reducing overall spend.
• Prepare Effective License Position (ELP) reports and audit‑ready documentation.
• Support vendor audits and provide data for negotiations with major publishers such as Microsoft, Oracle, Adobe, VMware, and Salesforce.
• Manage software entitlements, contracts, license models, and Content Service within Service Now.
• Maintain and support integrations with SCCM, Intune, Flexera, and ILMT.
• Enforce SAM governance processes and ensure adherence to organizational standards.

• 10+ years of overall experience in IT Asset Management / Software Asset Management.
• 3+ years of hands‑on Service Now SAMPro experience.
• Strong expertise in Service Now SAMPro (publisher packs, reconciliation automation).
• Deep knowledge of Oracle licensing (Database, Options, Web Logic, Java, ULA).
• Strong experience with Microsoft licensing (EA / SPLA).
• Hands‑on exposure to SCCM, Intune, ILMT, Flexera, and virtualization platforms.
• Proven analytical skills with experience in audit defense and compliance reporting.
• ITIL Foundation preferred;
  Service Now certifications are desirable.
• Experience with SAM / HAM Pro is a plus.
• Exposure to SaaS insights and Service Now workflow automation is advantageous.

• Analyze complex licensing data and establish accurate compliance positions.
• Identify optimization opportunities and drive cost savings.
• Prepare audit‑ready documentation and support vendor compliance engagements.
• Manage multiple integrations across discovery and asset tools.
• Interpret licensing models across major software publishers.
• Work independently while collaborating with cross‑functional stakeholders.
• Apply governance frameworks and SAM best practices consistently.

• Opportunity to work on enterprise‑scale Software Asset Management initiatives.
• Exposure to advanced Service Now SAMPro implementations and major publisher ecosystems.
• A collaborative professional environment to apply both technical and functional expertise.
• Challenging assignments involving compliance, optimization, and automation.

Want to discuss this opportunity in more detail? Feel free to reach out.