CIAM Analyst

• Design, analyze, and support Customer Identity and Access Management (CIAM) solutions across customer-facing platforms.
• Work with CIAM identity flows including user registration, login, MFA, and Single Sign-On (SSO).
• Analyze fraud patterns and support adaptive and risk-based authentication use cases.
• Contribute to customer journey and UX design for secure and seamless login and registration experiences.
• Support and validate API-based integrations using tools such as Postman and SQL.
• Model and manage identity data integrations, including attributes, mappings, and APIs.
• Ensure CIAM implementations align with security best practices and zero-trust principles.
• Support testing, troubleshooting, and operational analysis of CIAM solutions.

• 6–8 years of experience in Identity and Access Management with a strong focus on CIAM.
• Hands‑on experience with CIAM platforms such as Azure AD B2C, Okta, or Forge Rock.
• Strong understanding of CIAM identity flows including registration, login, MFA, and SSO.
• Solid knowledge of OAuth 2.0, OpenID Connect, and JWT token concepts.
• Good security awareness in identity management, including zero‑trust architecture principles.
• Experience modeling data integrations, attributes, mappings, and API‑based identity flows.
• Working knowledge of GDPR principles such as consent management, data minimization, and user rights.
• Strong communication skills with the ability to explain complex security and identity concepts to non‑technical stakeholders.

• Analyze and improve customer identity journeys while balancing security and user experience.
• Identify and mitigate fraud risks using adaptive and risk‑based authentication strategies.
• Support and validate CIAM integrations using APIs and data tools.
• Translate business, UX, and security requirements into effective CIAM identity flows.
• Collaborate effectively with cross‑functional teams including security, product, and development.
• Ensure CIAM solutions comply with privacy, security, and regulatory requirements.
• Contribute to continuous improvement of CIAM processes and controls.

• Opportunity to work on customer‑facing identity and authentication platforms.
• Exposure to modern CIAM technologies, fraud prevention, and adaptive authentication.
• A role combining security, UX, and data‑driven identity analysis.
• A dynamic environment focused on privacy, compliance, and secure identity experiences.

Want to discuss this opportunity in more detail? Feel free to reach out.