Advisory Architect - ServiceNow
Job in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-02-23
Listing for:
Cognizant
Full Time
position Listed on 2026-02-23
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, Cloud Computing
Job Description & How to Apply Below
About the Role
As an Advisory Architect
, you will make an impact by serving as a trusted technical advisor for our customers on their digital transformation journey with Service Now. You will be a valued member of our Technology & Engineering team and collaborate closely with business stakeholders and technical teams to deliver innovative, future-proof solutions.
- Lead and own Service Now solutions and align architectural strategy with business requirements.
- Translate business requirements into technical designs and ensure adherence to best practices.
- Evaluate demands against Service Now platform architecture and capabilities.
- Propose decisions based on platform knowledge and the Service Now innovation roadmap.
- Guide, mentor, and train team members while driving successful project completion.
Hybrid – Based on business requirements, this role requires presence in a Cognizant or client office in the Netherlands for a few days per week.
What You Need to Have- 10–12 years of overall experience, including 8+ years of Service Now experience.
- Proven ability to run large-scale Service Now transition and transformation programs.
- Expertise in multiple Service Now products (e.g., ITSM, ITOM, SPM, ITAM, Sec Ops, IRM, HRSD, CSM, App Engine, Now Assist).
- Strong experience in design, development, deployment, and integration architecture.
- Excellent understanding of ITIL 4 practices and Agile methodologies.
- Multiple Service Now Implementation Specialist & Admin certifications.
- Exposure to GxP/GAMP5 systems and Lean Validation Approach.
- Experience in Gen AI, Agentic AI, Analytics, and UX-led design.
- Ability to define and implement best practices and create accelerators on Service Now.
- Strong communication skills and demonstrable experience with commercial and delivery teams.
- Competitive salary.
- Access to Udemy and Cognizant Academy.
- NS Business Card for travel.
- 25 paid holidays.
- Laptop and smartphone.
- Pension scheme.
- Technology-driven organization with an open team spirit.
- International work environment.
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