ServiceNow HRSD Consultant

As a Service Now HRSD Consultant, you will:

• Design, configure, and enhance Service Now HR Service Delivery (HRSD) Suite, including Case and Knowledge Management, Employee Service Center, Lifecycle Events, Employee Document Management, and HR Integrations.
• Develop and customize solutions on the Service Now Platform using Service Portal, Flow Designer and Workflows, Business Rules, Script Includes, UI Policies, and UI Actions.
• Build, configure, and maintain integrations with third‑party HR systems such as Workday, SAP Success Factors, and Oracle HCM.
• Create and maintain reports, dashboards, and HR metrics using Performance Analytics and custom reporting capabilities.
• Ensure security, compliance, and data privacy, including role‑based access and GDPR adherence.

• 6–8 years of overall IT experience, including 4–6 years in Service Now HRSD.
• Strong hands‑on experience with the Service Now HRSD Suite.
• Deep understanding of Service Now platform architecture and configurations.
• Solid experience in JavaScript and Glide API.
• Proven expertise in server‑side scripting and Service Now best practices.
• Experience integrating Service Now with enterprise HRIS platforms.

• Translate HR business requirements into scalable Service Now HRSD solutions.
• Automate complex HR processes using Flow Designer and Workflows.
• Design secure and compliant HR solutions aligned with data privacy standards.
• Troubleshoot platform issues and optimize performance.
• Develop reusable scripts and components following Service Now standards.
• Work independently while contributing effectively within Agile teams.
• Manage multiple priorities in a fast‑paced enterprise environment.

• Opportunity to work on enterprise‑scale HR digital transformation initiatives.
• Exposure to complex HR integrations and automation use cases.
• A collaborative Agile‑driven delivery environment.
• Continuous learning and hands‑on experience with latest Service Now HRSD capabilities.
• A role that combines functional HR knowledge with technical platform expertise.

Want to discuss this opportunity in more detail? Feel free to reach out.

Recruiter
:
Hema Murali
Phone
:  ;
Extn :132
Email
: hema.m
Linked In
: