Commercial Director

At Double Tree by Hilton Amsterdam Centraal Station, we are looking for a  Commercial Director  to join our talented Commercial team.

Our hotel offers the award-winning rooftop bar Lumin Air, the vibrant new WE ARE EDN restaurant and bar, Amsterdam’s most extensive breakfast buffet, and an in-house LOT
61 coffee store. Our recently refurbished 557 guest rooms and newly renovated 15 versatile meeting rooms, make our hotel a dynamic and exciting place to work.

Are you looking for a workplace that combines a high level of service with a casual atmosphere? Look no further!

And, before we forget, in addition to the many facilities within our hotel, you can of course enjoy Hilton service yourself, worldwide and at a discount!

Are you ready to embark on an exciting adventure in the world of hospitality? We're thrilled to announce an unparalleled opportunity to be a part of something truly remarkable. This is your chance to play a pivotal role in shaping the next chapter of full service excellence in the hospitality industry.

What will you be doing?
As a Commercial Director, you will lead efforts to increase sales, revenue, reservations, group, and events through the development of new and the expansion of existing business. The Commercial Director will train, coach, and continuously develop the Commercial team. Specifically, a Commercial Director will perform the following tasks to the highest standards.

Evaluate the hotel business mix and target opportunities to maximize revenue

Review and analyse, in a proactive manner, rate and inventory management and strategy effectiveness

Prepare and present commercial updates to Hilton senior leadership team and hotel owners

Develop annual revenue budget

Evaluate and revise the revenue forecast on a weekly and monthly basis

Lead efforts to coordinate strategies for group sales and to optimise conversion

Provide guidance for local marketing initiatives

Communicate Revenue Management Standards and best practices

Develops short, medium and long-term strategies for hotels through the Commercial Focus matrix and provide consultative support to other commercial support functions

Review actions together with the Cluster Revenue Manager and make recommendations to take full advantage of revenue opportunities

Coach and develop the hotel-based Commercial Team, through objectives setting, personal development and succession plans

Prepare, analyse and write reports to outline business progress and opportunities

Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies

Evaluate market demand by utilising available reports --- both internal and external, including market share, market conditions and competitive pricing

Generate periodic updates on transient booking patterns

Maintain effective working relationships with all key suppliers

Recruiting, manage, train and develop the Commercial Team

What are we looking for?
Skills

Strong leadership skills with the ability to build relationships and influence at all levels

Excellent oral and written English communication skills

Ability to communicate, verbal and in written form, effectively with Management and Ownership groups

Excellent organisation skills

Ability to work well under time pressure and/or demanding travel schedules

Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners

Ability to perform critical analysis

Strong experience in hospitality forecasting, pricing and inventory control

Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets

Strong people management skills

Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges

Excellent selling capabilities and the ability and desire to coach selling techniques to team members

A good sense of humor

A fan of digitalization and innovation

Passionate about ESG (Environmental, social and governance)

It would be advantageous in this position for you to demonstrate the following…