IT Operation Planning Officer; Japanese speaking

Company:
Financial Services

Position: IT Operation Planning Officer (Japanese speaking)

Location:
Amsterdam (Hybrid)

Salary:
Competitive

• Outsourcing Management – Manage service delivery of outsourced operations, including monitoring, reviewing, and improving SLAs and KPIs.
• Strategic Planning – Design and implement the operational roadmap, with a focus on automation, risk mitigation, and scalability.
• Operational Infrastructure – Lead the implementation and ongoing optimization of operational systems, including preparing business requirement documents (BRDs), defining requirements, and ensuring alignment with evolving technical standards and data integrity requirements.
• Daily Operations & Regulatory Reporting – Plan, perform, and ensure the quality of non-outsourced daily back-office operations and regulatory reporting handled by the team, including SFTR daily reporting, banking system ticket handling, and settlement activities (backup).
• Collaboration – Work closely with outsourcing partners (including Japanese IT subsidiary company) and internal stakeholders including Finance/Regulatory Reporting, Risk, IT/Data Management and Front Office.
• Framework & standards – Establish, maintain, and enhance the daily back-office control framework, including policies, standards, control objectives etc.
• Change & projects – Support system and process changes such as new product implementations, system migrations, and regulatory changes; review requirements and perform testing and control assessments.

• Experience – Minimum 3 years of relevant experience (settlement operations, outsourcing management, business analysis); nice to have:
  Experience using SWIFT Alliance Cloud and ESMIG Portal in U2A mode and Participation in projects to transition operations from U2A to A2A.
• Reporting & accounting – Working knowledge of bookkeeping.
• Tools & data skills – Advanced Excel.
• Ways of working – Detail‑oriented, analytical, and structured; able to challenge independently while partnering constructively with the stakeholders.
• Language – Business-level English and Japanese.

We regret to inform applicants that only shortlisted candidates will be notified.

Thank you for understanding.