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Customer Support Lead - FCR

Job in 1000, Amsterdam, North Holland, Netherlands
Listing for: Recharge.com - Instant & secure phone credit worldwide
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 EUR Yearly EUR 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Lead - FCR & Knowledge Base
A global e-commerce company is seeking a Customer Support Supervisor to lead a dedicated team in Amsterdam. This role focuses on enhancing customer experience, driving operational improvements, and managing complex customer cases. With responsibilities spanning team leadership and performance management, you'll collaborate closely with various stakeholders to ensure high service quality. The ideal candidate will possess a strong background in customer support and proven leadership skills.

This position offers a competitive benefits package and a supportive work environment.
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