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Customer Service Operations Lead - D2C & Fraud Strategy

Job in 1000, Amsterdam, North Holland, Netherlands
Listing for: Patagonia
Full Time, Seasonal/Temporary position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 EUR Yearly EUR 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading outdoor apparel company based in Amsterdam is seeking a Customer Service Operations Lead to manage D2C service operations. This temporary full-time position runs from February to November 2026 and allows for hybrid work. The ideal candidate will have at least 2 years of experience in customer service and team management, with strong skills in issue resolution and cross-functional collaboration.

Passion for the outdoors and commitment to making a positive impact are essential.
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