Customer Service and Sales Advisor

Customer Service and Sales Advisor

Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength.

We're now looking for an Customer Service and Sales Advisor to join the Ammanford office and play a key role in developing customer relationships and driving business growth.

If you've worked in customer service have experience of upselling, cross selling, objection handling or any other sales experience such as account management and want to build a career in a growing business, we'd love to hear from you.

What you'll be doing

Processing orders and following up on quotes, turning them into confirmed sales
Working closely with Regional Sales Managers to support and grow accounts
Building and maintaining relationships with trade customers
Re-engaging with lapsed or previous customers, promoting the value and quality of our products
Supporting exhibitions, product launches, and customer site visits
Keeping accurate records of quotes and enquiries for reporting and analysis

What we're looking for

Previous experience in sales or customer service environment
A confident communicator who enjoys building relationships
Someone proactive who's happy to follow up leads and reach out to new customers
Organised and able to manage quotes, orders, and enquiries effectively
An interest in learning about products and adding value to customers, not just selling on price

What's in it for you

Salary of £26,651 with Bonus scheme paid monthly
Monday
- Friday working hours
Fully on site role
24 days Holidays plus bank holidays
Pension scheme
Employee benefits platform with shopping discounts and cashback
Christmas shutdown
Easy location, with lots of available parking