Ophthalmology​/Intravitreal Therapy Coordinator

Ophthalmology/Intravitreal Therapy Coordinator

Join to apply for the Ophthalmology/Intravitreal Therapy Coordinator role at Lehrman Cameron Studio, LLC

Come and join Hywel Dda University Health Board, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment. We have an excellent opportunity for an Administrative Coordinator to join our Ophthalmology Team within the Planned Care Group. This is a diverse role and you will be working in a busy and fast paced environment within a team that values and supports each other.

We are looking for someone with administration experience, excellent communication skills, the ability to work independently and in a team, and who can demonstrate our values of Compassion, Trust, Respect and Integrity. The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long‑term goals and work to your strengths.

• Investigate and take the appropriate action where pathways are incomplete to ensure that patients are receiving timely treatment and Health Board information is robust.
• Identify and escalated any issues to the Service Manager which compromise delivery.
• Ensure inter‑provider transfers are timely and that the appropriate paperwork has been completed and sent or received.
• Liaise with internal and external colleagues to share patient pathway and diagnostic information.
• Ensure Health Board systems are updated with patient pathway status information and that data quality is maintained.
• Proactively manage the pathway to avoid breaches and take steps to resolve any issues.
• Ensure all intravitreal patients for follow‑up are tracked and booked in a timely fashion.
• Use Health Board IT systems and specialty databases to ensure relevant and accurate information is recorded.
• Investigate patient DNAs, communicating the results to consultants and the Service Manager as appropriate.
• Communicate details of cancellations to the clinician ensuring all information is available.
• Ensure healthcare records are tracked to the correct location.
• Deal with all general telephone enquiries and handle post.
• Provide cross‑cover within specialty/admin team.
• Track all patient records utilizing the WPAS system.
• Contribute to specialty improvements and efficient processes.

The ability to speak Welsh is desirable for this post;
English and/or Welsh speakers are equally welcome to apply. A full job description and person specification are attached in the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism, thereby enhancing patient and service‑user experiences. We welcome applications from Welsh speakers and, if you do not meet the minimal desirable Welsh Language requirements, we offer a variety of learning options and staff support to help you meet them during the course of your employment.

Interviews will be held on 20/01/2026.

• Entry level

• Contract

• Health Care Provider

• Mental Health Care

Our services are provided in the following:

• Four main hospitals – Bronglais Hospital (Aberystwyth), Glangwili Hospital (Carmarthen), Prince Philip Hospital (Llanelli), Withybush Hospital (Haverfordwest).
• Five community hospitals – Amman Valley and Llandovery hospitals (Carmarthenshire), Tregaron Hospital (Ceredigion), Tenby and South Pembrokeshire hospitals (Pembrokeshire).
• Two integrated care centres – Aberaeron and Cardigan (Ceredigion).
• 47 general practices (six of which are health board‑managed practices).
• Dental practices (including four orthodontic).
• 97 community pharmacies.
• 43 general ophthalmic practices.
• 8 ophthalmic domiciliary providers.
• Numerous mental health and learning disabilities services.