Shift leader, Retail

As a Shift Leader at our Amherst store located at 30 Main St, Amherst MA 01002
, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business and ensuring a successful shift. Your hands-on leadership should include building orders, suggestive selling, baking, and interacting with customers. It also means taking pride in knowing that your leadership as an Insomniac contributes to a productive and enjoyable night for your store!

Benefits include:

• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Working in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

• Provide excellent customer service and quality products to all guests throughout their experience in our bakery
• Support store leadership by maintaining operations during your shift, communicating important information, monitoring production efficiency, ensuring team members adhere to company standards and procedures, and assisting in training and coaching
• Maintain a safe, clean environment for guests and staff, following safe food handling practices
• Manage cash handling and deposits

DESIRED SKILLS/

EXPERIENCE:

• At least 1 year of experience in a customer service role
• Experience with Point of Sale systems
• Excellent communication, time management, and interpersonal skills
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

About us:

We aim to help candidates find great careers. Your information is secure and confidential. Please apply directly through the employer’s website for this position.