Dining Hall Supervisor

Dining Hall Supervisor

Amherst Campus
Full Time
JR6701

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Dining Hall Supervisor position. The Dining Hall Supervisor is a full-time, year-round position. The expected salary range for this job opportunity is: $25.85 to $28.00 per hour.

The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families.  for

Benefits Information

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The Dining Hall Supervisor is a working supervisor responsible for serving as manager on duty, including working closely with the staff to ensure all standards are followed, providing excellent customer service, portioning food, food control, and following sanitation protocols. Coordinates repair calls, maintenance issues, and manages stock levels for all china and equipment needs. Directly manages the meal periods during service and assists as needed.

Handles scheduling and payroll, and shares hiring staff duties with the Manager. Also, handles employee relations situations, solves operational problems, and reports all issues directly to the Manager.

Our work is central to student life, and their needs occur at a variety of times throughout the day, week, and year, and as such, a flexible schedule is required. In addition, the position is designated as providing essential services and may be required to report to work or remain on duty even when the College is closed.

All Dining Services employees are responsible for understanding and implementing established food safety procedures and allergen prevention protocols. Team members must actively support and respond appropriately to individuals with food allergies to ensure a safe dining experience for all community members.

Employees are expected to apply the knowledge and procedures covered in mandatory training sessions in the course of their daily duties. Maintaining these safety standards is essential to protect the health and well-being of our students, guests, and colleagues.

Summary of Duties and Responsibilities

Supervision
Supervise staff, including casual and student employees

Provide and maintain the tools, information, and communication, resources, and support for staff

Assist the Manager of Dining Services with performance evaluations, coaching, problem resolution, and creating/updating job descriptions

Maintain the accuracy of schedules

Assist the Manager of Dining Services with staff training and hiring

Operations
Provide operational supervision, both directly and in conjunction with the Manager of Dining Services

Provide consistent and proactive communication of operational and customer needs

Perform inspections of Stations and Service areas in support of established standards

Manage inventory and the organization of necessary products for dining

Ensure the operation is secure, organized, safe, and clean during service and at the close of business

Maintain a commitment to the quality of our resources and work to prevent loss and eliminate waste

Promote our standards of quality and service and the safety of our work environment

Provide limited supervision including reporting issues, concerns and/or emergencies through the appropriate channels and to the Manager of Dining Services

Ensure maintenance of the inventory, presentation and cleanliness of all storage areas

Supervise general cleaning to include floors, counters, equipment, customer use areas such as dining room tables

Ensure equipment used is in sound, working order; and tools used are properly cared for and stored; report all repair issues; maintenance logs are updated

Double-check to ensure the facility is secured after service

Provide support for special events on large college weekends

Food Safety and Allergen Awareness
All Dining Services employees are responsible for understanding and implementing established food safety procedures and allergen prevention protocols. Team members must actively support and respond appropriately to individuals with food allergies to ensure a safe dining experience for all community members.

Employees are expected to apply the knowledge and procedures covered in mandatory training sessions in the course of their daily duties. Maintaining these safety standards is essential to protect the health and well-being of our students, guests, and colleagues.

Qualifications

Required
High School diploma or equivalent

5 - 7 Years of experience in operational management with staff…